IT and Business Alingment

The utopian dream of closely aligning business and IT remains just that for most CIOs — a dream. IT has historically been delivering technology while the business consumes services. The key to realizing the dream is to transition IT away from just a cost-center and technology provider towards being an actual business unit, thereby enabling it to provide high-quality services to both internal and external customers. The idea is to visualize and run IT as a business in itself.