Business process outsourcing

May 4, 2007 on 5:30 am | In Uncategorized |

Business process outsourcing

Business process outsourcing (BPO) has become a major driver of performance in business today and it can also be a driver for strategic change. Companies the world over are realising the many benefits of transferring non-core activities to specialist companies. LogicaCMG has 30 years of experience as an innovator in this field and as a result, we have developed an impressive track record and a wide range of services.

BPO allows you to outsource individual, non-core business processes to LogicaCMG, such as: finance and accounting, payroll, HR administration, training, procurement administration and supply chain management, customer contact and special industry-related processess in areas such as banking and insurance, and information and content management.

You will improve cost effectiveness significantly and become leaner, more efficient, more agile and more competitive without large back and middle office operations. You maximise capital investment in your core areas to compete better.

Why LogicaCMG
We have extensive experience in BPO with both commercial and public sector organisations. We manage payrolls, electronic marketplaces and core business processes for a wide range of companies and government departments in Europe, Asia and the U.S.

Our ‘blended sourcing’ approach, which combines onshore, near-shore and offshore resources, gives you the best combination of expertise to suit your needs. We are leading global partners of SAP, Oracle and Agresso, so we have an in-depth understanding of back-office processes and how to deliver them effectively.

A BPO agreement often forms part of a major change programme and involves the transfer of staff as well as assets. We have successfully transferred thousands of people and created new and broader career opportunities for staff.

Finally, we recognise that outsourcing is a partnership, not just a service. Our contracts have continuous improvement measures built in to make sure the partnership works for the duration of the agreement.

What we deliver

• A blend of expertise to suit your needs
• Faster innovation and business change
• Mission-critical solutions
• State-of-the-art technology and communications infrastructure
• Increased productivity
• A smooth transition to outsourcing
• Maximum value from technology

Our BPO capability is, of course, complemented to your advantage by our wide-ranging IT outsourcing experience.